TAMs are strategic resources who bring technical expertise to help customers realize business value through identification & mitigation of technical risk as well as the adoption & expansion of Genesys platforms and services

Ensure you are prepared to knowledgably speak about what you would like to accomplish with your bot. Evaluate your requirement options, be able to ask the right questions, understand the…

Learn proper configuration of standard Genesys Cloud CX integrations and configure one basic integration.

Learn API best practices and recommendations related to a chosen use case.

Develop a proof-of-concept API solution that solves a chosen use case.

Grow your capabilities for using Genesys Cloud CX APIs and build one proof of concept.

Build a basic proof-of-concept solution to solve for a desired use case.