API Teaming
Engage with a Genesys Cloud CX API expert to validate the design and approach of your chosen use cases, co-create proof-of-concept solutions, and work together on leveraging the Genesys Cloud CX Public API to achieve faster production results and time to value.
Prerequisites:
- Familiarity with REST APIs and common JavaScript libraries
- Location to host the proof-of-concept solution
- Recommended: Completion of the Genesys Cloud CX API training course
How it works
This is 4 consecutive weeks of engagement that follows this structure:
- Examine your use cases and desired outcomes to validate API solution designs
- Understand your ongoing business drivers and needs related to developed API services and your Genesys Cloud CX solution
- Co-create proof-of-concept solutions per requirements definition
- Follow-up API consultation
Listing Details:
- License Type
- Genesys Cloud CX 1 & above
- Typical Lead Time
- Duration
- 4 consecutive weeks
- Remote or onsite
- Both*