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Standard Integration Quick Start

Consult with a Genesys Cloud CX expert to walk through your business outcomes with a chosen Genesys Cloud CX standard integration and configure one integration that delivers that outcome.

Prerequisites:

  • Completion of the Genesys Cloud CX Implementation training course
  • A configured, production Genesys Cloud CX solution
  • Access to and knowledge of the system to be integrated
  • Suggested Class: Completion of the Genesys Cloud CX Integration training course (Coming Soon)

How it works

This is a 6-hour engagement spread across 1 week. During this engagement, the Genesys Cloud CX expert will:

  1. Conduct a 4-hour call to do the following:
    • Review your chosen integration, configuration options, and best practices.
    • Configure the integration.
    • Demonstrate the integration experience.
  1. Conduct a 2-hour call to review any related questions and prepare you for future updating of the integration.

Others who purchased this service also purchased:

    • Other Quick Start Services

Listing Details:

License Type
Genesys Cloud CX 1 & above
Typical Lead Time
Duration
6 hours spread across 1 week
Remote or onsite
Remote