Amazon Lex Bot Integration Quick Start
Take the first step towards leveraging the Amazon Lex integration by accelerating a proof-of-concept solution focused on solving for your chosen use case.
- AWS environment with a configured Lex bot
- Recommended: Completion of the Genesys Cloud CX Advanced Architect training course
How it works
This is a 4-hour, remote engagement with a Genesys Cloud CX expert followed by optional consulting hours. During this engagement, the Genesys Cloud CX expert will:
- Define use cases for a Lex integration.
- Install the application and assist with authorizing Genesys Cloud CX on your AWS environment.
- Show you how to configure one Call Lex Chatbot action as a basic, proof-of-concept solution related to the defined use case.
- Review the solution against the use case goals with documented steps to demonstrate functionality.
- Provide remote follow-up consulting for up to 4 hours in the 5 business days following the engagement.
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- Other Quick Start Services
- License Type
- Genesys Cloud CX 1 & above
- Typical Lead Time
- Remote or onsite