New to the Genesys ecosystem and looking for an economical way to become a subject matter expert on your Genesys platform? A learning subscription is the best way to maximize your time and budget for training. Each learning subscription provides individual users with access to the top training and certifications for each platform for one year.

Genesys Cloud CX

Gain access to all available training for Genesys Cloud CX and any new content released during the year of an active subscription. In addition, subscribers receive one certification voucher for each available exam within the subscription plan.

Take self-study, instructor-led, and virtual instructor-led courses on topics like:

• Genesys Cloud CX Implementations
• Genesys Cloud CX Contact Center Administration
• Genesys Cloud CX Architect

Genesys Engage on -premises/Genesys Multicloud CX

Gain access to more than 25 of the top courses currently available for Genesys Engage on-premises/Genesys Multicloud CX, as well as any new content released during the year of an active subscription. In addition, subscribers receive one certification voucher for each available exam within the subscription plan.

Take self-study, instructor-led, and virtual instructor-led courses on topic like:

• Framework Routing
• Workforce Management
• eServices

PureConnect

Gain access to the top training courses currently available for PureConnect, as well as any new content released during the year of an active subscription. In addition, subscribers receive one certification voucher for each available exam within the subscription plan.

Take self-study, instructor-led, and virtual instructor-led courses on topics like:

• Administering the CIC System
• Configuring Call Flows
• Genesys Decisions