Agent Scripting Quick Start
Evaluate how your agents interact with your customers with guidance from a Genesys Cloud CX expert, who will provide recommendations on how to use Scripting to improve those interactions.
A configured, production Genesys Cloud CX solution
How it works
This is an 8-hour, remote engagement. The Genesys Cloud CX expert will:
- Review agent script functionality and options.
- Configure one basic agent script related to your use case.
- Demonstrate the overall agent script experience.
- Equip you with the knowledge to create and update additional agent scripts.
Others who purchased this service also purchased:
- Other Quick Start Services
- License Type
- Genesys Cloud CX 2 & above
- Typical Lead Time
- 8 hours
- Remote or onsite