Voice User Experience Scorecard
Realize the full potential of customer experience within the IVR by increasing awareness of IVR performance against best practices and focusing improvements on targeted areas.
How it works
Focusing on customer experience in speech IVR, this engagement includes:
- A review of your speech IVR (up-to-7 hours).
- A one hour session to present the Caller Bill of Rights scorecard.
- License Type
- 1 week
- Remote or onsite