Value Realization Advisory
Ensure you’re maximizing the value of your Genesys investment with high-touch oversight and guidance.
How it works
Designed to guarantee you stay on track with your initial vision and projected outcomes, this engagement consists of:
- Kick-off call to review engagement scope, key objectives, and desired outcomes.
- Interactive webinar sessions on key areas of focus in evaluating and deriving value realization.
- Ongoing support to keep your team on track and engaged throughout the project.
- Two-hour final webinar session to review project accomplishments, gaps and risks, and provide recommendations and roadmap.
Genesys Cloud – Up to 33 hours
PureConnect/PureConnect Cloud – Up to 56 hours
Genesys Engage/Genesys Engage Cloud – Up to 56 hours
- License Type
- Typical Lead Time
- Varies by Genesys solution
- Remote or onsite