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Value Realization Advisory

Ensure you’re maximizing the value of your Genesys investment with high-touch oversight and guidance.

How it works

Designed to guarantee you stay on track with your initial vision and projected outcomes, this engagement consists of:

  • Kick-off call to review engagement scope, key objectives, and desired outcomes.
  • Interactive webinar sessions on key areas of focus in evaluating and deriving value realization.
  • Ongoing support to keep your team on track and engaged throughout the project.
  • Two-hour final webinar session to review project accomplishments, gaps and risks, and provide recommendations and roadmap.

Duration

Genesys Cloud CX – Up to 33 hours

PureConnect/PureConnect Cloud – Up to 56 hours

Genesys Multicloud CX on-premises/Genesys Multicloud CX cloud – Up to 56 hours

 

Listing Details:

License Type
N/a
Typical Lead Time
Duration
Varies by Genesys solution
Remote or onsite
Remote