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Alarm and Monitoring Advisory

Evaluate your alarm monitoring and tools deployment and receive recommendations for enhanced platform alarming for early detection and advice for LFMT and Workbench.

How it works

This engagement is designed to help you build alarms specific to your environment. A Genesys Engage on-premises expert will:

  • Assess your Genesys Tools design, including storage and application sizing, and ensure your Genesys applications are configured correctly for LFMT
  • Ensure your Genesys tools are optimized by reviewing log verbosity and retention, sizing, and scheduling.
  • Provide recommendations on building custom alarms through the Genesys platform

 

Listing Details:

License Type
N/a
Typical Lead Time
Lead time
Duration
120 hours
Remote or onsite
Remote