Alarm and Monitoring Advisory
Evaluate your alarm monitoring and tools deployment and receive recommendations for enhanced platform alarming for early detection and advice for LFMT and Workbench.
How it works
This engagement is designed to help you build alarms specific to your environment. A Genesys Multicloud CX expert will:
- Assess your Genesys Tools design, including storage and application sizing, and ensure your Genesys applications are configured correctly for LFMT
- Ensure your Genesys Tools are optimized by reviewing log verbosity and retention, sizing, and scheduling.
- Provide recommendations on building custom alarms through the Genesys platform
- License Type
- Typical Lead Time
- Lead time
- 120 hours
- Remote or onsite